Privacy Policy

Last Updated: October 2025

1. Overview

Ai Clean Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed. A core principle of this policy is: Your personal data, such as photos, videos, contacts, and emails, is processed locally on your device and never leaves your iPhone.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Matrix Wisdom Tech Ltd., Rm A1 11/F WINNER BLDG, 36 MAN YUE ST, Hunghom, HK, which is responsible for your information under this Privacy Policy.
• Country: Hong Kong, China
• Customer: Refers to the company, organization, or person that signs up to use the Ai Clean Master Service.
• Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit Ai Clean Master and use the services.
• Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
• Service: Refers to the service provided by the Company as described in the relative terms (if available) and on this platform.
• You: A person or entity that is registered with Ai Clean Master to use the Services.

3. Personal Content We Do Not Collect

Your privacy is our top priority. Ai Clean Master is designed from the ground up to ensure your personal content remains 100% private and offline.

We never collect, upload, store, or view any of your personal content, including:

• Any content from your photo and video library.
• Your contacts list.
• The content of your emails.
• Any files you store in the "Secret Space."

All scanning, analysis, cleaning, and compression operations are performed locally on your iPhone. Your data is never transmitted to our servers or any third-party servers.

4. The Limited Information We Do Collect

To maintain the security and operation of our services, and for our internal analytics and reporting purposes, we collect certain limited, non-personally identifiable information automatically. This information does not include any of your personal content.

• Device and Usage Information: Such as your device model, OS version, language preferences, country, and information about how you use our Service (e.g., which features are used). This information is anonymized and used primarily to improve app performance and user experience.
• Purchase History: We record your in-app purchase history to manage your subscription and provide customer support. This is processed through the App Store, and we do not see your payment details.
• Identifier for Vendor (IDFV): An anonymous identifier assigned to your mobile device. We use this to distinguish devices anonymously for analytics and subscription management; it cannot be used to track you.

We do not collect your Identifier for Advertisers (IDFA) or IP address for tracking purposes.

5. How We Use the Limited Information We Collect

We use the limited information we collect to:

• Provide and maintain our Service: Including managing your subscription and enabling app features.
• Improve, personalize, and expand our Service: By analyzing usage trends to understand which features are most popular and to improve the app.
• Communicate with you: To send you updates, security alerts, or administrative messages related to your subscription.
• For security and legal purposes: For fraud prevention, to comply with legal obligations, and to enforce our agreements.

6. How We Disclose Your Information

As we do not collect any of your personal content (photos, contacts, etc.), we have no personal content to disclose.

We may share the limited, non-personal operational data we collect only in very rare circumstances:

• By Law: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transactions: In the event of a merger, acquisition, or asset sale, information may be transferred as part of that transaction. We will notify you of any such transfer.

7. How We Store Your Information

• On-Device Storage: All of your personal content, including photos, contacts, emails, and files in the "Secret Space," is stored securely and exclusively on your iPhone. We have no access to this data.
• Secure Data Centers: The limited, non-personal operational data we collect (like anonymous usage analytics) is stored in secure data centers located in Hong Kong. We use encryption in transit and at rest to protect this data.

8. Your Rights Over Your Personal Information

You have several rights regarding the limited information we hold.

• Right to Access: You can request access to the limited operational data we store about you.
• Right to Rectification: You have the right to ask us to correct any information you believe is inaccurate.
• Right to Erasure: You can request that we delete your operational data under certain conditions.

For all personal content stored on your device, you have full control. You can delete it at any time through the Ai Clean Master app or your phone's standard functions.

To exercise these rights, please contact us at help@matrify.ai.

9. Third-Party Services

Our Service does not rely on third-party services for its core cleaning functionalities. We may use standard third-party services for in-app purchase processing (e.g., Apple App Store), whose data handling is governed by their respective privacy policies.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us:

• Email: help@matrify.ai
• Company Name: Matrix Wisdom Tech Ltd.
• Address: Rm A1 11/F WINNER BLDG, 36 MAN YUE ST, Hunghom, HK